Privacy Policy

Last updated: September 18, 2026

Who this policy applies to

This Privacy Policy explains how SOMOS Properties LLC, which operates as SOMOS and Stay With SOMOS ("SOMOS", "we", "us"), collects, uses, shares, and protects personal information. It applies to staywithsomos.com and to the communications we exchange with people who contact us, including homeowners, property owners, and investors.

By using this website or submitting information to us, you agree to the practices described here.

Information we collect

Information you give us

• Your first name and last name.
• Your email address.
• Your phone number, if you choose to provide one.
• The content of the message you send us, including any property details you include.
• Your text message consent selections, if you check either of the optional SMS consent boxes on our contact form, together with the exact consent wording shown to you, the date and time you submitted it, and the page it was submitted from.
• Anything else you send us by email, phone, or text message.

Information collected automatically

• Website usage information such as pages viewed, referring page, date and time of access, and approximate location derived from IP address.
• Device and browser information such as browser type, operating system, and screen size.
• Information collected through cookies and similar technologies, described in the cookies section below.

We do not ask you to submit sensitive personal information through this website, and we ask that you do not send us government identification numbers, financial account numbers, or health information through the contact form.

How we use information

• To respond to your inquiry and communicate with you about it.
• To provide, operate, and improve our services, including short-term rental business creation, property hosting, and related support.
• To communicate with homeowners, property owners, and investors about their property and the services we provide.
• To send text messages, but only within the scope of the consent you have given, as described in the next section.
• To send marketing or promotional communications where you have separately opted in to receive them.
• To maintain records of consent, including SMS consent records, so we can demonstrate how and when consent was given.
• To keep the website secure, prevent abuse and spam, and diagnose technical problems.
• To comply with legal, regulatory, and contractual obligations.

Text messaging (SMS)

How we obtain consent

SOMOS sends text messages only to people who have given prior express consent to receive them. Consent is obtained through an affirmative action taken by you, such as checking one of the optional, unchecked SMS consent boxes on our contact form, or another clear opt-in where we are able to produce a record of what you agreed to and when.

Submitting your phone number through our contact form, giving it to us over the phone, or sending it to us by email does not constitute consent to receive text messages. Consent must be given separately and explicitly.

Two separate categories of consent

• Non-marketing consent. Where you have given non-marketing consent, messages may include service-related communications, responses to your inquiries, appointment-related communications, follow-ups relating to a request you made, and support updates.
• Marketing consent. Where you have separately given marketing consent, messages may also include marketing and promotional communications about short-term rental services, property management services, offers, promotions, and related opportunities.

These are treated as separate permissions. Giving one does not give the other. If you have given only non-marketing consent, we will not send you marketing text messages.

Required disclosures

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.
• SMS consent is voluntary and is not a condition of purchasing any goods or services.
• Carriers are not liable for delayed or undelivered messages.

How to stop receiving messages

You can opt out at any time by replying STOP to any message from us. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. After you opt out, we will send a single confirmation message and then stop sending messages to that number for the program you opted out of.

Replying HELP returns our contact information and support instructions. You can also opt out or ask for help by calling (720) 821-4334 or emailing [email protected]. If you opt out and later want to receive messages again, you will need to opt in again.

SMS information is never sold or shared for others' marketing

Mobile phone numbers and text message consent collected by SOMOS are never sold, rented, or shared with third parties or affiliates for those parties' own marketing or promotional purposes. Phone numbers and consent records are shared only with the service providers that help us deliver our own messages, such as our messaging platform and telecommunications carriers, and only so those messages can be delivered on our behalf.

How we share information

We do not sell your personal information. We share it only in these situations:

• Service providers. Vendors that operate on our behalf, such as website hosting, email delivery, customer relationship management, messaging platforms, and analytics providers. They may use your information only to perform services for us.
• Professional advisers. Lawyers, accountants, and insurers, where reasonably necessary.
• Legal requirements. Where we are required to do so by law, legal process, or a governmental request, or where disclosure is necessary to protect our rights, safety, or property, or that of others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to the same commitments described in this policy.
• With your direction. Where you ask us to share information with someone, or otherwise consent to it.

As stated above, mobile phone numbers and SMS consent are excluded from any sharing for third-party marketing purposes.

Cookies and analytics

This website may use cookies and similar technologies to keep the site working correctly and to understand how it is used. Analytics tools, where used, collect aggregate information about visits such as pages viewed and time on page.

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of this website behave. Where required by applicable law, we will obtain consent before setting non-essential cookies.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold, including access controls and encrypted connections to this website. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, contact us at [email protected].

How long we keep information

We keep personal information for as long as needed for the purpose it was collected for, and afterwards for as long as we have a legitimate business or legal reason to keep it.

• Inquiry and contact information is kept while we are in contact with you and afterwards for our business records.
• Phone numbers and SMS consent records are kept for as long as you remain opted in, and after opt-out for a further period so that we can evidence that consent was given, evidence that you opted out, and honor your opt-out. A consent record includes the exact consent wording shown to you, the date and time, and the page or channel the consent was given through.
• Website usage information is kept in accordance with the retention settings of the analytics tools we use.

When information is no longer needed, we delete it or de-identify it.

Your rights and choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request that it be corrected or deleted, to object to or restrict certain processing, to request a copy in a portable format, and to opt out of the sale or sharing of personal information. We do not sell personal information.

You can exercise these rights by emailing [email protected] or calling (720) 821-4334. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising a privacy right.

You can also, at any time:

• Reply STOP to any text message from us to stop receiving text messages.
• Use the unsubscribe link in any marketing email from us.
• Ask us by phone or email to stop contacting you.

Third-party services and links

This website may link to third-party websites and platforms that we do not control, including short-term rental booking platforms. This policy does not apply to those sites. We encourage you to read the privacy policy of any site you visit.

Children's privacy

This website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at [email protected] and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Material changes will be reflected here, and continued use of the website after an update means you accept the revised policy.

How to contact us

SOMOS Properties LLC
Stay With SOMOS
1942 Broadway Ste 314C
Boulder, CO 80302
Phone: (720) 821-4334
Email: [email protected]